Privacy Statement

This privacy statement was last updated on May 26, 2023 and applies to citizens and legal permanent residents of South Africa.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.mimosamall.co.za. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.Google may not use the data for any other Google services.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Mimosa Mall
131 Kellner Street
Brandwag
Bloemfontein
9301
South Africa
Website: https://www.mimosamall.co.za
Email: marketing@mimosamall.co.za
Phone number: (051) 444-6914

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Mimosa Mall Centre Management
marketing@mimosamall.co.za
131 Kellner Street
Brandwag
Bloemfontein
9301

Annex

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

iThemes Security

What personal data we collect and why we collect it

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

A QR code image is generated for users that set up two-factor authentication for this site. This image is generated using an iThemes hosted API. As part of generating this image, your username is sent to the API. This data is not logged. For privacy policy details, please see the iThemes Privacy Policy.

When running Security Check, ithemes.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to ithemes.com as part of this process. Requests to ithemes.com include the site's URL. For ithemes.com privacy policy details, please see the iThemes Privacy Policy.

This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, iThemes Security pulls data from wordpress.org, ithemes.com, and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to ithemes.com and amazonaws.com include the installed iThemes products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For ithemes.com privacy policy details, please see the iThemes Privacy Policy. Requests to amazonaws.com are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Security logs are retained for 60 days.

Where we send your data

Suggested text: This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

WooCommerce

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example --

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
  • 1

    Mimosa Mall offers shoppers 3 baby rooms: Food Court (Upper Retail Level), Lower Retail Level (opposite HDL Jewellers) & on the Upper Retail Level (next to Starbucks). A family restroom facility is conveniently situated next to the baby room in the Food Court.

  • 1

    Moms & Tots Parking

    Clearly marked Moms & Tots parking bays are situated near the entrances on the Basement, Green and Orange Parking Levels. These parking bays offer a wider berth and are specially designed to accommodate prams.

  • 2

    Disability Parking Bays

    These parking bays are reserved for persons with disabilities and are located on all 6 covered parking levels and the open parking area (next to Melville Drive).

  • 3

    Parking Tariffs

    To make use of our free parking period, take a parking ticket at the boom upon entry, validate free parking at the pay station and insert the ticket at the exit boom when you leave.

Covered Parking Tariffs

(Tariffs Inclusive of VAT)
  • 0 - 30 min
    FREE
  • 30 min - 1 hr
    R 5.00
  • 1 - 2 hrs
    R 7.00
  • 2 - 3 hrs
    R 10.00
  • 3 - 4 hrs
    R 17.00
  • 4 - 5 hrs
    R 18.00
  • 5 - 6 hrs
    R 19.00
  • 6 - 8 hrs
    R 20.00
  • 8+ hrs
    R 28.00
  • Lost ticket
    R 30.00
  • Monthly Permit
    R 399.00

Melville Parking Tariffs

(Tariffs Inclusive of VAT)
  • 0 - 30 min
    FREE
  • 30 min - 1 hr
    R 6.00
  • 1-2 hrs
    R 11.00
  • 2 - 3 hrs
    R 16.00
  • Each additional hour thereafter
    R 6.00 p/h
  • Flat Rate:
    17:30 - 07:00
    R 6.00
  • Lost ticket R 30.00
    R 30.00

For enquires call 051 444 3397

  • 1

    At Mimosa Mall the safety of our shoppers is of utmost importance and we work closely with leading security experts to identify the latest crime trends and security threats to ensure that we are fully prepared to handle these situations, should they arise.

  • 2

    Fidelity security services provides a 24-hour security services team of well-trained security officers with a fully equipped control room to keep the Centre secure. Mimosa Mall is very proactive in crime prevention initiatives and fosters strong relationships with the saps, from whom we obtain all the latest information we need to regularly assess security preparedness and ensure the Centre’s safety.

  • 3

    We urge our loyal shoppers to report any suspicious behaviour, please contact our Centre security on 051 444 6914.

  • 1

    Whether you want to check in or organise a place to meet with friends, our complimentary Wi-Fi service will come in handy.

  • 2

    Select Mimosa Mall WIFI within Wi-Fi settings on your phone or tablet and follow the on-screen instructions to log on.

  • 1

    A Mimosa Mall Gift Card is a stylish way to make an impression, whether it’s for your staff, clients or customers. It can be loaded with any value from R50 – R5 000 so whatever your business needs, a Gift Card from Mimosa Mall is the ideal way to show your appreciation.

  • 2

    You can buy Corporate Gift Cards at our Information Centre, and you can choose to pay by cash or credit card or a business cheque. Please note that you must produce your ID for Gift Card purchase.

  • 3

    For bulk Corporate purchases, contact marketing@mimosamall.co.za or (051) 444 6914.

  • 1

    For your convenience, Mimosa Mall has numerous wheelchairs available at the Information Desk.